Terms and Conditions

Last Updated: January 1, 2026


These Terms and Conditions ("Terms") establish the rules for accessing and utilizing the
software-as-a-service platform, APIs, applications, and associated services (the "Service") delivered by
Tekrunner Software Pty Ltd, an Australian corporation headquartered at 315/566 St Kilda Road,
Melbourne 3000, Australia. By deploying or accessing the Service, you ("Customer," "you," or "your")
legally consent to these Terms. Discontinue use immediately if you do not agree.

1. Definitions
● Account: A registered profile created by the Customer to operate the Service.
● Authorized Users: Personnel officially granted permission by the Customer to utilize the Service
via their Account.
● Customer Data: All information, materials, or content uploaded to the Service by the Customer.
● Documentation: Technical guides, operational manuals, and policies provided by Tekrunner
Software.
● Subscription: The granted rights to access and leverage the Service for a specified contractual
duration.

2. Eligibility and Account Registration
By registering, you confirm you are 18 or older and hold the legal authority to accept this agreement.
You are required to supply and maintain accurate, current Account details. You hold absolute
responsibility for securing your Account credentials and overseeing all activities executed under your
profile.

3. Subscription and License
Conditional upon your compliance with these Terms and the clearance of applicable fees, Tekrunner
Software issues a restricted, non-exclusive, non-transferable license to utilize the Service strictly for
internal business operations throughout the Subscription period.


Strictly Prohibited Actions:
● Duplicating, altering, or generating derivative works from the Service platform.
● Reverse-engineering or attempting to extract the core source code.
● Sub-licensing, renting, or commercially distributing the Service to unauthorized third parties.
● Deploying the Service for unlawful or non-compliant activities.

4. Fees and Payment
Pricing, billing intervals, and payment frameworks are detailed on your official order form, invoice, or
specific pricing tier. Fees are strictly non-refundable unless explicitly stated otherwise. Tekrunner
Software retains the authority to suspend Account access for delinquent payments. The Customer

assumes full liability for all applicable transactional taxes, excluding taxes levied directly on Tekrunner
Software’s corporate income.

5. Customer Data and Data Protection (Australia)
● 5.1 Data Ownership: You maintain complete ownership and rights over your Customer Data. You
grant Tekrunner Software a provisional license to host, process, and display this data strictly to
facilitate Service delivery.
● 5.2 Security Protocols: We deploy robust technical, administrative, and organizational
safeguards designed to secure Customer Data, aligning with established industry benchmarks
and Australian privacy regulations.
● 5.3 Privacy Compliance: Personal data is managed in strict accordance with the Privacy Act 1988
(Cth) and the Australian Privacy Principles (APPs). Further operational details regarding data
handling are outlined in our Privacy Policy.

6. Acceptable Use
The Service infrastructure must not be leveraged to:
● Distribute illicit, harmful, or copyright-infringing materials.
● Compromise, stress, or disrupt the Service's performance and integrity.
● Execute unauthorized network breaches or system access attempts.
● Transmit malicious software, code, or unsolicited spam.

Tekrunner Software may instantly terminate or suspend access upon violation of these operational
constraints.

7. Service Availability and Support
We target commercially reasonable Service availability but do not guarantee flawless or entirely
uninterrupted performance. Scheduled system maintenance, upgrades, or unforeseen downtimes will
occasionally occur. Technical support is delivered in accordance with our official support service level
agreements (SLAs).

8. Intellectual Property
Tekrunner Software and its respective licensors retain exclusive ownership over the Service architecture,
Documentation, and all associated intellectual property. No ancillary rights are granted beyond those
explicitly defined within this agreement.

9. Confidentiality
Both parties commit to safeguarding each other's proprietary and confidential information with
reasonable commercial diligence, restricting its application solely to fulfilling operational obligations
under these Terms.

10. Term and Termination
● 10.1 Agreement Duration: These Terms govern your usage for the entirety of your active
Subscription lifecycle.
● 10.2 Termination Triggers: Either entity may terminate this contract following a 30-day written
notice of an uncured material breach. Tekrunner Software may instantly revoke access for critical
misuse or payment failure.
● 10.3 Post-Termination Actions: Service access is immediately revoked upon termination.
Customer Data will be systematically purged aligned with our official data retention schedules.

11. Australian Consumer Law Disclaimers
These Terms do not bypass or diminish statutory rights or guarantees mandated by the Australian
Consumer Law (ACL). Beyond ACL protections, the Service is supplied strictly on an "as is" and "as
available" basis. Tekrunner Software explicitly disclaims all implied warranties, including merchantability,
fitness for a specific operational purpose, and non-infringement.

12. Limitation of Liability (Australia)
Governed by the ACL and maximum legal limits:
  1. Tekrunner Software bears no liability for indirect, consequential, punitive, or special damages
      (including lost profits, data erasure, or business interruptions).
  2. Our maximum aggregate financial liability is strictly capped at the total Subscription fees
      remitted by the Customer within the 12 months immediately preceding the claim event.

Where the ACL prohibits liability exclusion, our operational responsibility is limited to either re-deploying
the Service or compensating the cost of re-supply, entirely at our discretion.

13. Indemnification
The Customer agrees to indemnify and shield Tekrunner Software against all legal claims, financial
damages, or expenses resulting from Service misuse, violation of these Terms, or third-party intellectual
property infringements.

14. Governing Law and Jurisdiction (Australia)
This agreement is governed by the statutes of the Commonwealth of Australia and the specific
State/Territory of Tekrunner Software’s incorporation, excluding conflict of law principles. Both parties
legally consent to the exclusive jurisdictional authority of those regional courts.

15. Changes to Terms

Tekrunner Software reserves the right to amend these Terms strategically. Substantial modifications will
be broadcast via the Service dashboard or direct administrative communication. Uninterrupted Service
usage post-update signifies explicit legal acceptance of the revised Terms.

16. Miscellaneous
Assignment: Contractual rights cannot be transferred to a third party without prior written
approval from Tekrunner Software.
Force Majeure: Neither party assumes liability for operational delays triggered by uncontrollable
external events (e.g., natural disasters, grid failures).
Severability: If a specific clause is deemed legally invalid by a court, all remaining provisions will
hold their full legal weight.
Entire Agreement: These Terms represent the complete and exclusive contractual agreement
between both parties regarding the Service.

17. Contact Information
Direct all legal and operational inquiries regarding these Terms to:
Tekrunner Software Pvt. Ltd.
Email: info@tekrunnersoftware.com
Address: Gera's Imperium Star, 535, Patto Plaza, Patto Centre, Panaji, Goa 403001